Get in touch

If you give us your views, we will acknowledge them in a letter that will be sent to you within three working days of receipt. If you have concerns or wish to make a complaint, we will aim to resolve it efficiently within a timescale agreed with you or within 25 working days.

Your views are important to us and can help us provide the best service to patients in the future.

For all written comments you can use the address below, contact telephone numbers are also listed on this page or you can email the relevant department from our Email us page.

Please note that if you require medical advice you will need to contact NHS Direct on 0845 46 47. If it is an emergency please call 999.

We cannot give medical advice via email.

 

Phone us

• Main switchboard - 01249 858 500
• Compliments - 01249 858 500 (ask for the Office of the Chairman and Chief Executive)
• Complaints - 01249 858 500 (ask for the complaints team)
  
• General comments, concerns or queries contact PALS (Patient Advisory and Liaison Service) - 01249 858 640
• Press Office - 01249 858 842 (Out-of-hours - 07824 626 312)

Or you can write to us at:

Great Western Ambulance Service NHS Trust
Jenner House
Langley Park
Chippenham
Wiltshire
SN15 1GG

Email us

You can email us via this website and send your message to the relevant department.